WHEN WILL I GET MY RESULTS?
You may check the status of your Live Scan by visiting https://applicantstatus.doj.ca.gov/
Please make sure you have your ATI# (located at the bottom of your Live Scan form) and your date of birth. You will need both your ATI number and birth date available.
The results are sent electronically to your employer or requesting agency within 24 to 72 hours after fingerprinting, unless there is an additional review required by the agency to which your prints were submitted. Dark Horse Services Enterprise, and its subsidiaries, do not receive your results.
If an applicant’s fingerprints match fingerprints in the database, a manual review by a technician is initiated. This manual process may take an indeterminate amount of time. Again, it’s important to clarify that Dark Horse Services Enterprise, and its subsidiaries, do not control this process.
If your record shows “completed,” then the requesting agency has received its response. If it shows that it is “in process,” then you must wait until the record shows “completed.” Dark Horse Services Enterprise, and its subsidiaries, have no control over when the results are submitted to the requesting agency. For any questions, please contact the requesting agency, school district, or business entity directly. Only the requesting agency possesses the authority to access and manage the results.
EXTENSIVE DELAYS: Please be aware that your clearance could be delayed (for up to 30 days or more) for any of the following reasons:
- Year of birth is prior to 1945; or,
- You have an arrest record.
If you have any questions please visit our FAQ page here.